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Return Policy

Returns Policy


Whilst we hope you will love all our African print clothing items, You may return most new, unopened items of Sosome within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return a dress, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.



Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

 

Customer Care

 Sosome cares very much about our customer and we hope you will be very happy with your purchase from us however, if you have any quarries about your item then, kindly email us at info@sosome.co.uk.‚Äč

Sosome takes great pride with the quality and craftsmanship efforts put into making our African clothing products and our designs are unique to the brand so that our customers always get the very best that Sosome has to offer. If you have any additional inquires, you can email or contact us via our Instagram page also at Sosomeshop or via Facebook.

 

Privacy & Safety

We use thirds party secured payments system to ensure that your details are kept safe and private and we promise note to share your information. You can feel secure as we use only up to date integrated software to keep your details secured.

 

Wholesale Inquiries

We welcome all wholesale inquires from small to medium order.

 For  all wholesale related inquires to info@sosome.co.uk

 

Payment Methods

 We accept the following methods of payments.

- Credit / Debit Cards
- PAYPAL